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Our next speaker studies what happens after a company buys AI and discovers that the software was the easy part. He is an Associate Professor at Washington and Lee University, a strategic advisor to CEOs and leadership teams, and co-author of AI Will Take Your Job. Please welcome Jeff Schatten. (Pronounced SHAT-en.)
Jeff Schatten is an Associate Professor of Business Administration at Washington and Lee University and author of AI Will Take Your Job (and It's for the Best) (Emerald, 2025). He advises CEOs and leadership teams on AI strategy and the redesign of work. His writing appears in The Chronicle of Higher Education and The LA Times.
Jeff Schatten is an Associate Professor of Business Administration at Washington and Lee University, where his research and consulting explore the intersection of artificial intelligence, organizational behavior, and leadership. His consulting and speaking engagements guide executives and private equity firms through the cultural and operational challenges of AI adoption. He is the author of AI Will Take Your Job (and It's for the Best) (Emerald Publishing, 2025), written during a year in Barcelona. His academic work appears in journals including Leadership Quarterly and Negotiation Journal and has earned the Southern Management Association's Best Paper in Organizational Behavior; his thought leadership has been published in The Chronicle of Higher Education and The LA Times. He hosts the Demystifying Organizations podcast and teaches "Leading Teams," which pairs students with incarcerated individuals to explore leadership in extreme contexts.
Six keynotes on AI and the redesign of business. Each is researched for the audience before it is written.
Every limit we draw for AI has a shelf life.
Strategies, investments, hiring plans, and operating assumptions get built around capabilities that keep moving. This keynote asks which assumptions are already expiring, what leaders have built around them, and where the next advantage may emerge.
Management was built for a world where experience created an information advantage.
AI is changing that. A new employee can arrive with context and preparation that once took years to acquire. This keynote explores what managers become responsible for when knowing more is no longer enough: coaching, accountability, judgment, development, and performance.
The nineteen-year veteran knows which customer needs a call, which job will go sideways, and what the file leaves out.
Then one day that person retires. This keynote is about the knowledge organizations depend on but never captured, what AI changes about institutional memory, and what happens when expertise stops disappearing at five o'clock.
What happens when AI does the work people used to learn on?
Entry-level work has always done two jobs. It gets work done, and it teaches the next generation how the business works. This keynote examines what happens to hiring, apprenticeship, career ladders, promotion, and the pipeline of future leaders when the traditional first rung gets thinner.
What does oversight look like when AI participates in decisions nobody can fully reconstruct afterward?
AI is entering decisions about customers, employees, capital, risk, and strategy. This keynote examines the questions boards and executives need to ask before those systems become ordinary: who owns the decision, what evidence leadership should demand, where human review belongs, and how accountability changes when software has a seat at the table.
The camera was built to tell you what went wrong. Now it is beginning to explain the business.
Cameras increasingly reveal customer behavior, operational friction, staffing patterns, and where margin is leaking. The question for the security industry is who captures the value of what the camera knows.
45 to 60 minutes built around a clear argument, memorable stories, real examples, and the organizational questions leaders need to be asking now.
Add a 60 to 90 minute working session for senior leaders to apply the ideas to their organization.
A half- or full-day session for leadership teams going deeper on AI, strategy, and organizational change.
Every engagement is built for the room, with an organizer briefing, pre-event research, and industry-specific customization. Fees are quoted per engagement, based on format, location, and scope.
